Privacy Policy: How trueswinger Protects Your Personal Information

Introduction & General Provisions

Welcome to trueswinger. This Privacy Policy governs the collection, use, and disclosure of your personal information when you use our adult dating and swinger community platform ("Service"). By accessing or using trueswinger, you acknowledge that you have read, understood, and agree to the practices described in this policy.

We are committed to protecting your privacy and handling your data with transparency and security. This policy applies to all information collected through our website, mobile applications, and any related services.

What Data We Collect

To provide and improve our Service, we collect several types of information:

• Account Information: Data you provide during registration, such as your username, email address, age, gender, preferences, and relationship interests.
• Profile Information: Details you add to your public or private profile, including photos, bios, lifestyle preferences, and location data (city/region level).
• Activity Data: Information about your interactions on the platform, such as profile views, matches, messages sent and received, and event participation.
• Technical Data: Automatically collected data including IP address, device type, browser information, operating system, and usage patterns via cookies and similar technologies.
• Communication Data: Contents of your messages and chats within our secure platform (subject to end-to-end encryption).
• Payment Information: If you purchase a Premium subscription, our payment processors collect billing details. We do not store full credit card numbers on our servers.

How We Use Your Data

Your information enables us to deliver a personalized and secure community experience:

• To create, maintain, and secure your account.
• To facilitate connections and matches based on your stated preferences and compatibility.
• To operate and improve our matching algorithms and platform features.
• To communicate with you about service updates, security alerts, and community news (you can opt-out of marketing communications).
• To process transactions and manage your Premium subscription.
• To enforce our Terms of Service, prevent fraud, and ensure the safety and integrity of our community.
• To analyze platform usage trends and develop new features that meet our members' needs.

Sharing Data with Third Parties

We value your privacy and do not sell your personal data. We may share information only in the following limited circumstances:

• Service Providers: With trusted partners who perform services on our behalf (e.g., hosting, payment processing, analytics, customer support), under strict confidentiality agreements.
• Legal Compliance: If required by law, subpoena, or legal process, or to protect the rights, property, or safety of trueswinger, our members, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where user information may be transferred as a business asset, with notice provided.
• With Your Consent: We will share information with third parties when you direct us to do so.

Aggregated, anonymized data that cannot be used to identify you may be shared for research or marketing purposes.

Data Protection & Security

We implement robust technical and organizational measures to safeguard your personal information:

• Industry-standard encryption (SSL/TLS) for data in transit.
• End-to-end encryption for private messages within our trueswinger chat feature.
• Secure server infrastructure with regular security assessments and monitoring.
• Strict access controls limiting employee access to your data on a need-to-know basis.
• Regular review and updating of our security practices to address evolving threats.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and enable available security features.

Your Rights & Choices

You have control over your personal information:

• Access & Correction: You can access and update most of your profile information directly through your account settings.
• Data Portability: You may request a copy of the personal data we hold about you in a structured format.
• Deletion: You can delete your account at any time, which will initiate the permanent removal of your personal data from our active systems, subject to legal retention requirements.
• Communication Preferences: You can manage your subscription to marketing emails via your account settings or unsubscribe links.
• Objection & Restriction: You may object to certain processing of your data or request we restrict its use.

To exercise these rights, please contact us using the information below. We may need to verify your identity before processing certain requests.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for the platform to function (e.g., login sessions, security).
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how users interact with our Service to improve performance.
• Advertising Cookies: Used to deliver relevant advertisements for our own services (we do not permit third-party behavioral advertising on our platform).

You can control cookie settings through your browser. Note that disabling certain cookies may limit the functionality of the trueswinger platform.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date, and we may provide additional notice via email or in-app notification for significant changes.

We encourage you to review this policy periodically. Your continued use of trueswinger after any changes constitutes your acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team:

Email: [email protected]

We are committed to working with you to resolve any concerns about your privacy and our collection of data.